live sdnyPrivacy Policy
This page describes what we collect when you use live sdny and how we keep that data protected. We recognize that your privacy matters, whether you access our platform from Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta. Our privacy practices apply consistently across all devices — Android app, iOS browser, or desktop — and cover all games, payments, and account activity on live sdny.
We collect personal information only when necessary to operate the platform, process your payments (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), verify your identity, and provide customer support. This policy explains what data we gather, how we use it, who we share it with, how long we keep it, and what rights you have over your information.
Our commitment is transparency: we do not sell your data, do not use it for marketing outside live sdny without your consent, and do not retain it longer than necessary. If you have questions about how we handle your personal information, our support team is available via email or in-app chat.
What data we collect on live sdny
When you create an account on live sdny, we collect your email address, phone number, and residential address. During identity verification (KYC), we request a government-issued ID (KTP, passport, or driving licence), a selfie holding that ID, and proof of address (utility bill, bank statement, or lease agreement). We use this information solely to prevent fraud, comply with anti-money-laundering regulations, and ensure payouts go to the correct person.
When you deposit or withdraw funds through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we collect transaction records — the amount, date, time, and payment method. We do not store your full e-wallet or bank-account credentials; instead, we tokenise them (retain only a secure reference) to prevent unauthorized access.
We log your activity on live sdny: which games you join, your stakes, your session duration, IP address, device type, and browser type. This data helps us detect suspicious activity, optimize platform performance, and resolve disputes if they arise. We do not use this activity data to target you with advertising outside live sdny.
How we use your data on live sdny
We use your email and phone to send account-related notifications: login alerts, deposit confirmations, withdrawal status, and password-reset requests. We use your KYC documents to verify your identity before processing your first withdrawal. We use payment and transaction data to reconcile deposits and withdrawals, prevent fraud, and comply with financial regulations.
We analyse aggregate (non-personal) platform data — total number of active players, popular games, peak-usage hours — to improve live sdny performance and plan new features. We do not link this aggregate data to individual identities.
If you contact our support team with a question or complaint, we retain your email, name, and conversation history to resolve your issue and improve our service quality. We keep these records for a published period and then delete them unless required by law.
We do not sell your data
We do not sell, trade, or rent your personal information to third parties for marketing purposes. Payment processors and identity-verification partners receive only the minimum information necessary to process your requests.
Third-party processors and data sharing on live sdny
We work with third-party service providers to deliver live sdny. These include payment processors (who handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment transactions), identity-verification services (who confirm your KYC documents), and cloud-hosting providers (who store our servers). We share only the data each processor needs — your payment method with payment gateways, your ID and selfie with identity-verification partners, and encrypted transaction logs with hosting providers.
We require all third-party processors to maintain encryption and restrict access to your data. We do not permit them to use your information for their own marketing. If a processor is acquired or changes ownership, we notify you and give you the option to delete your data.
We may disclose your data if required by law — for example, if a court orders us to provide transaction records for an investigation. We will notify you of any such legal request unless prohibited by law.
Cookies and tracking on live sdny
We use cookies on live sdny to keep you logged in, remember your preferences, and detect fraud. Session cookies expire when you close your browser; persistent cookies remain for up to one year. We do not use third-party advertising cookies that track you across other websites.
You can disable cookies in your browser settings, but this may affect your ability to log in or use certain live sdny features. We do not honor "Do Not Track" signals from browsers; instead, we apply our standard privacy practices uniformly to all users.
Data retention and deletion on live sdny
We retain your account data (email, KYC documents, transaction history) for as long as your account is active. If you request account closure, we delete personal information within a published timeframe, except where we are required to retain it for tax or anti-money-laundering compliance. Transaction records may be kept for longer periods (typically three to seven years) to meet financial-regulation requirements, but we separate them from your personal identity data.
Your rights regarding your data on live sdny
You have the right to access the personal data we hold about you. Submit a request via our support team (in-app chat or email) and we will provide a copy within a published timeframe. You may request correction if any of your information is inaccurate. You may request deletion of your account and associated personal data, subject to legal-retention obligations.
You have the right to restrict how we use your data — for example, you can opt out of promotional emails. You have the right to data portability: if you wish to move your data to another service, we will export it in a standard format. To exercise any of these rights, contact our support team; we respond within our published window.
Key takeaways
- We collect only the data necessary to operate live sdny, process payments, and verify identity.
- We encrypt all sensitive information and do not sell your data to third parties.
- Third-party processors (payment gateways, identity-verification services) receive only the minimum information they need.
- You have the right to access, correct, delete, and restrict the use of your personal data.
- We retain data only for as long as required by law or service operation; we delete it upon request when legally permissible.
Data security and encryption on live sdny
We use industry-standard SSL (Secure Sockets Layer) encryption to protect all data transmitted between your device and our servers. When you enter your password, payment details, or KYC documents, they are encrypted in transit and at rest. We do not store passwords in plain text; we hash them using a one-way function so even our staff cannot read them.
Our servers may be located outside your jurisdiction (Indonesia). In such cases, your data is still protected by the same encryption and access controls as if it were on domestic servers. We do not transfer your data to jurisdictions with weaker privacy laws without your explicit consent.
If we discover a data breach, we notify affected users and relevant authorities within the timeframe required by law. We do not delay notification to investigate or limit liability; transparency is our priority.
Contact us about privacy on live sdny
If you have questions about our privacy practices, wish to exercise your rights, or believe your data has been misused, contact our support team via in-app chat or email. Include "Privacy Request" in the subject line so your inquiry is routed to the correct team. We respond within our standard window and escalate any concerns to our data-protection officer if necessary.
Updates to our live sdny privacy policy
We may update this privacy policy to reflect changes in our practices, technology, or legal requirements. When we make material changes, we notify all active users via email or in-app notification and give you at least 30 days to review before the new policy takes effect. Continued use of live sdny after the effective date of a new policy constitutes acceptance of the updated terms.
Our commitment to your privacy remains unchanged: we collect only necessary data, encrypt it thoroughly, and do not sell it to third parties. We are accountable to you and to the law. If you have any concerns, we are here to address them.
Our services are available only where local law permits. Users are responsible for verifying that their access and use of live sdny comply with their own jurisdiction's applicable privacy and data-protection law.